‘AI clog’: UK public bodies battle onslaught of chatbot-generated complaints
MPs, local authorities, lawyers, schools and more are receiving floods of grievances, requests and legal challenges, often complex to read and respond to “It started as a trickle in 2024 and now it’s an onslaught.” Hollie Wickens, a senior caseworker in a Labour MP’s office, is explaining the daily reality of dealing with surging volumes of artificial intelligence-generated correspondence. “Half t
UK public bodies swamped by AI-generated complaints
- MPs, councils, schools and legal offices report surging volumes of complex AI-written grievances
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- UK Public Service Efficiency Index
- UK Gov Digital Transformation Budget Execution Rate
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Published：2026-11-08 08:16:38 · Source：guardian · Automatically aggregated and analysed — verify against the original source.